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Contact Centre Services
Outsourcing your contact centre day, night or around the clock couldn’t be easier

Orbis has over 10 years experience providing specialist call answering and contact centre services for large and small organisations across the UK.

When you go home, Orbis can take over and maintain access to critical services and provide support for your residents and tenants. Our Contact Centre operates a bespoke around the clock call handling service 365 days of the year, ensuring a seamless transition from day to night and week to weekend, bank holidays and Christmas shut-downs.

○ Covering over 400,000 homes
○ Open 24/7 365 days a year
○ Supporting around 1,000,000 tenants

We own our own Alarm Receiving Centre which is highly rated by the UK Police, find out other services we can offer here.

Our Customer Centre Services
Telephone Handling Service
Email Response Service
Out of Hours Emergency Repairs
Live Chat Services
Anti-Social Behavior Management
Payment Handling
Key Benefits
We’re flexible, only use us when you need us
Reduce your operating costs
Extend your opening hours
(Always on) seamless service
Contact Centre Services
As proud members of TSA, we are dedicated to continually improving our processes to improve the lives of our customers.
Seamless Online Reportin
g And Call Recording
Our online customer portal Aura provides clear and concise contact centre services reports, making it easier to manage your service. Find out more about our online customer portal below.
Get In Touch
Since 1981 Orbis has continued to innovate, invest and lead. With a clear commitment to our customers to deliver exceptional quality and value, Orbis is the market leader providing property and people protection in a range of sectors with a diversified client base, and we have the credentials to back our excellent service.
We have branches across the UK who can assess your security requirements and provide quick quotations and deployment on site.
Send us a message and someone from your local area will be touch.

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